Refund policy

                                                                                                   

 

• Refunds and Exchanges
  We do not offer refunds or credits after you have placed your order due to the nature of the products. You can change, update address or cancel item(s) BEFORE order has processed/shipped. If you wish to update or cancel item(s) before processed or shipped please email us at genesisbeardessentials@gmail.com
• Non-Returnable Items                                                            Unfortunately, we cannot accept returns on personal care goods (such as beauty products, hair oils, shampoo, conditioner or moisturizer) due to the nature of the products.
• Damages and issues                                                                Please inspect your order upon reception and contact us immediately if the item is defective, damaged, missing or if you receive the wrong item, so that we can evaluate the issue and make it right for you. Please email us at genesisbeardessentials@gmail.com